Help Center provides detailed information on the various features of EazeHR. It accessible to all users of EazeWork.
Accessing Help Center
1. There are some articles which can be accessed without logging in to the Help Center. You can go to https://eazework.zendesk.com. Some articles can be accessed only after logging in to the Help Center
2. To login to Help Center
a) Login to your EazeHR account
b) Click on the ? icon on the top right as shown below
c) You will see the Help Center div
Click on the "Open Help Center" button or the article link.
Navigating within Help Center
On the Help Center home page you can
1. Search for any topic, keywords using the Search box
2. Review the articles which are available. The articles are grouped in Categories and Sections. Each module is covered in a different category
3. You can raise a query using "Submit a request" button or chat with our support representative using the "Chat" button
Please note that access of Categories / Sections / articles is based on the role(s) you have. Some articles might not be available to you if you do not have the required role.